Computer Tehnician

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Company Description

Ready to Level-up in your career? Frima is looking for a Computer technician for its Information Technology team.

At Frima, we’ve been cultivating creative audacity for over 20 years! We’re proud to have been recognized by GamesIndustry.biz as one of Canada’s top employers in the video game industry for 2021, 2022 and 2023 (GamesIndustry.biz).

 

And the reason is simple, we know how to take care of our people:

  • 4.5 working days per week, year-round. (Friday pm off);
  • Up to 7 weeks vacation per year, sick days & personal days: your well-being is important to us.
  • Comprehensive group insurance from the moment you arrive;
  • A contribution to your RRSP
  • A $400 allowance towards the purchase of ergonomic equipment;

 

Life at the Studio 

  • Access to chair massages, fresh fruit and snacks, gym, sports activities, etc;
  • Regular presentations of projects and news: we keep our team informed of developments at Frima;
  • Close-knit, caring and inclusive teams, even at a distance!
  • Come and discover the rest for yourself!

Job Description

***At Frima, we promote flexible working by offering our team members a choice of working arrangements. However, given the nature and responsibilities of this particular role, the incumbent will need to be able to work in a hybrid mode. ***

 

What your weeks are going to look like

  • Technical support and ensuring the optimal functioning of hardware and software;
  • High-quality customer service, responding effectively and proactively to the needs and challenges of production teams;
  • Maintenance of the IT infrastructure;
  • Installation/reinstallation of operating systems and software;
  • Documentation of all activities in the request management tool;
  • Collaboration with the manager to resolve anomalies or more complex issues;
  • Management and updating of software, hardware, and various IT tool inventories;
  • Over time, management of requested IT setups and active participation in departmental projects;
  • Any other related tasks aimed at supporting teams from a technological standpoint.

Qualifications

What we’re looking for

  • DEC in computer science or equivalent training and experience;
  • Minimum of three (3) years relevant experience;
  • Excellent knowledge of operating systems: Windows, MacOS;
  • Knowledge of hardware, IT components and ITIL best practices;
  • Basic knowledge of TCP/IP, Cloud and Active Directory networks;
  • Knowledge of French and English (written and spoken). English skills are required as we work with English-speaking partners.
  • Knowledge of technical constraints specific to the world of video games (an asset).

 

What we value in our team

  • Passion for technical work;
  • Excellent customer service;
  • Strong aptitude for teamwork and collaboration;
  • Strong ability to solve a variety of IT problems;
  • Thoroughness, sense of priorities and ability to work on several projects in parallel;
  • Interest in working in hybrid mode.

Additional Information

Come and make a difference with us! #FrimaLife

 

The masculine gender is used only to lighten the text. Only selected candidates will be contacted.

Apply now